COVID-19 & Travel

Our main concern is making sure your surf retreat is a great experience from beginning to end—including your preparation! We understand that there’s a lot of travel information out there about COVID, so we’ve gathered pertinent links to information in one place, so you can easily familiarize yourself with the travel policies.  It is your responsibility to follow these guidelines to avoid any type of mandatory quarantine.  

We know this isn’t the fun part, but no stress—in no time, the only thing we’ll be sharing with you are waves!

GENERAL OVERVIEW

SwellWomen Safety Protocol

SwellWomen has implemented some extra measures to ensure you feel extra safe during your stay:

  • Hand sanitizer will be provided in your swag bag and staff & guests are required to sanitize upon arrival to any group activity.
  • We will be observing the 6’ distance rule whenever possible including in the yoga studio.
  • We will assign guests a personal yoga mat, blocks, and strap to use throughout the week. You are also welcome to bring your own.

Staff

  • SwellBliss team members will be monitored closely and anyone with any flu-like symptoms will be sent home immediately.

Guests

  • SwellWomen requires all guests to confirm no cold or flu-like symptoms 48 hours from arrival.  SwellWomen will not be held responsible if you have to cancel your retreat for any reason which is why we require travel insurance.
  • We ask guests to be respectful of other guests and staff and keep a safe distance— please consider your room/our retreat group your bubble.
  • When leaving your room, masks are required. Please review destination-specific requirements.  
  • We ask that guests bring their own masks.
  • Unfortunately, testing is not fool-proof and might be taken pre-incubation. We must acknowledge the potential for travel exposure and take all precautions necessary.  Travel is at your own risk and SwellWomen cannot be held responsible under any circumstances if a guest contracts the virus.

Cancellation Policy

  • All deposits/ payments are non-refundable.
  • If the destination changes its travel policy and restrictions are announced preventing travel due to COVID, SwellWomen will make an effort to make your deposit valid for one year from the start date of your retreat. We are subject to the cancellation policies of each venue and therefore, every case will be evaluated individually.
  • SwellWomen requires all guests to confirm a lack of COVID symptoms 48 hours from arrival via email.
  • SwellWomen cannot offer any COVID related refunds once a guest has arrived.
    • Once onsite if you present symptoms or feel sick then we will ask you to self-isolate and we will provide all the help we can to get you to a PCR test and treatment if necessary.
    • We strongly recommend purchasing refundable airline tickets and also travel insurance that covers all possible issues related to travel including delays or change of schedules.

Travel Insurance

SwellWomen requires all guests to have valid travel insurance that also covers COVID.

We are unable to make exceptions to our cancelation policy for any reason. Therefore, and since last-minute injuries, illnesses, work emergencies, global emergencies, pandemics, political crises, deaths in the family, and other unforeseen circumstances, unfortunately, do happen, we require all participants to purchase travel insurance and strongly recommend choosing a “cancel for any reason” policy >14 days before travel to reimburse you for your retreat, airfare, and other non-refundable expenses. There are a lot of companies offering this service online. See Travel Insurance Review for some great options. If you need help understanding what to buy see this post: What’s the best travel insurance for a retreat?

MAUI – GENERAL OVERVIEW

Whether you are a returning resident or a visitor to the Hawaiian Islands, we want to ensure that all travelers remain safe and healthy. For this reason, travelers are strongly advised to take a pre-travel COVID-19 test from a trusted testing and travel partner PRIOR to the final leg of their trip to the State of Hawai‘i. Trans-Pacific travelers arriving WITHOUT a confirmed negative COVID-19 test within 72 hours of departure are subject to a mandatory 10-day quarantine.

All travelers must have a negative test result BEFORE beginning the final leg of their trip. Anyone without a negative test result PRIOR to departure must quarantine upon arrival.

The negative test result must be uploaded onto Safe Travels prior to departure or printed out prior to departure and a hard copy in hand when arriving in Hawai’i.

Face masks are required during the flight as well as upon arrival at the Maui (OGG) airport.

CLICK HERE and HERE for up-to-date information and details.  Please note that it is the guest’s responsibility to ensure that are the guidelines and travel protocols are followed.  SwellWomen cannot be held responsible if something prevents you from attending the retreat.  Before booking, please review our cancellation policy.

CLICK HERE to review pubic health emergency rules currently in place for Maui.  See Rule 5 which covers when masks are mandatory.  We will be required to wear masks in the car when traveling to the daily surf spot or any other destination.

These procedures are subject to change as new measures may be imposed by the Ministry of Health.

Venue protocol:  Your room/villa will be sanitized prior to arrival and not professionally cleaned again until your departure.  The resort doesn’t require masks on the property, so we leave it to you to decide on whether or not to wear a mask.  We do ask you to social distance from anyone that is not in our retreat pod.  Masks are required once you leave the property.

MEXICO – GENERAL OVERVIEW

Mexico is open to all US citizens via air travel. No COVID test prior to arrival is required.

Returning to the USA – As of January 26, all persons traveling to the United States from an international destination must show proof of a Covid negative antigen test within three days prior to departure. The good news is the antigen test is the rapid test, not the PCR test. We have already arranged with our venue partner to test all retreat guests Our venue partner is covering the cost of the test. 

 CLICK HERE for COVID-19 updates and what you can expect from our venue partner. 

POLICIES & PARTICIPANT RELEASES

CANCELLATION POLICY: Below are the guidelines if you must cancel your retreat: We do offer cash or credit card refunds. If you must cancel your reservation, your cancellation fee will be determined accordingly: For all destinations except Maui:  If you cancel your reservation 61 days or more prior to the retreat start date, you will lose your non-refundable deposit paid at the time of registration. For Maui:  If you cancel your reservation 91 days or more prior to the retreat start date, you will lose your non-refundable deposit paid at the time of registration.   If you cancel your reservation within 0-60 days of the start date (Maui 0-90 days), you will forfeit 100% of all payments received including your deposit, and be responsible for the full retreat value. Any remaining balances will be refunded back to your credit card. Exceptions to our policy cannot be made for any reason, including weather, hospitalization, global emergencies, pandemics, political crises, business emergencies, personal/family emergencies, personal/family illnesses, or any other unforeseen circumstance. There are no discounts for arriving late or leaving the retreat early.  SwellWomen requires all participants to purchase travel insurance and strongly recommend choosing a “cancel for any reason” policy >14 days before travel to reimburse you for your retreat, airfare, and other non-refundable expenses. There are a lot of companies offering this service online. See Travel Insurance Review for some great options. If you need help understanding what to buy see this post: What’s the best travel insurance for a retreat?  Travel protection insurance is used for any unexpected additional travel expenses that may occur before, during or after your trip. If SwellWomen must cancel a retreat and is not in a position to offer a postponement, all payments received to date will be refunded, which constitutes full settlement. SwellWomen is not responsible for expenses incurred in preparation for any canceled trips, such as airline tickets, or for costs incurred due to travel delays, flight cancellation or illness, etc… Guests who fail to provide personal information and signed “Release of Liability and Assumption of All Risks” and “Media Release” in your reservation from prior to their departure will not be allowed to participate in the retreat. Furthermore, the above cancellation policy will apply

PARTICIPANT AGREEMENT, RELEASE AND ASSUMPTION OF RISK: In consideration of the services of SwellWomen, their agents, owners, officers, volunteers, participants, employees, and all other persons or entities acting in any capacity on their behalf hereinafter collectively referred to as SW, I hereby agree to release, indemnify, and discharge SW, on behalf of myself, my children, my parents, my heirs, assigns, personal representative and estate as follows: I acknowledge that my participation in surfing entails known and unanticipated risks that could result in physical or emotional injury, paralysis, death, or damage to myself, to property, or to third parties. I understand that such risks simply cannot be eliminated without jeopardizing the essential qualities of the activity. The risks include, among other things: Being hit by the board, other surfers or their boards which could result in cuts, bruises, or abrasions, and concussions; hitting the bottom of the ocean; sprains, strains, broken bones, paralysis, even death; exhaustion, dehydration, sunburn; exposure to poisonous and/or carnivorous sea creatures; and accidental drowning. Furthermore, SW employees have difficult jobs to perform. They seek safety, but they are not infallible. They might be unaware of a participant’s fitness or abilities. They might misjudge the weather, the elements, or the terrain. They may give inadequate warnings or instructions, and the equipment being used might malfunction. 2. I expressly agree and promise to accept and assume all of the risks existing in this activity. My participation in this activity is purely voluntary, and I elect to participate in spite of the risks. 3. I hereby voluntarily release, forever discharge, and agree to indemnify and hold harmless SW from any and all claims, demands, or causes of action, which are in any way connected with my participation in this activity or my use of SW\’s equipment or facilities, including any such claims which allege negligent acts or omissions of SW. 4. Should SW or anyone acting on their behalf, be required to incur attorney’s fees and costs to enforce this agreement, I agree to indemnify and hold them harmless for all such fees and costs. 5. I certify that I have adequate insurance to cover any injury or damage I may cause or suffer while participating, or else I agree to bear the costs of such injury or damage myself. I further certify that I am willing to assume the risk of any medical or physical condition I may have. 6. In the event that I file a lawsuit against SW, I agree to do so solely in the state of Hawaii, and I further agree that the substantive law of that state shall apply in that action without regard to the conflict of law rules of that state. I agree that if any portion of this agreement is found to be void or unenforceable, the remaining portions shall remain in full force and effect. By providing a signature in this reservation form, I acknowledge that if anyone is hurt or property is damaged during my participation in this activity, I may be found by a court of law to have waived my right to maintain a lawsuit against SW on the basis of any claim from which I have released them herein. By providing a signature in this reservation form, the participant, states that he/she: 1 has informed SW, in writing, of any existing conditions that may be affected due to the nature of the program, 2 is aware of and understands the potential hazards and risks, and 3 chooses to voluntarily participate. I have had sufficient opportunity to read this entire document. I have read and understood it, and I agree to be bound by its terms.

RELEASE OF LIABILITY:The undersigned assumes all responsibility for and all risk of damage, injury, or loss of property that may occur to the undersigned as a participant in the SwellWomen SW Experience while using facilities, equipment and as a participant in all SW activities, included but not limited to; surfing, stand-up paddling, yoga, hiking, swimming, snorkeling, etc… The undersigned hereby releases and discharges SwellWomen, its faculty, staff, administrators, trustees, and employees from all claims, demands, rights of causes of action, present and future, whether known or unknown, and resulting from the undersigned’s participation in the above stated program.

MEDIA RELEASE FORM: I acknowledge that I may be photographed or video taped and displayed in any form or manner, including but not limited to; books, displays, publications, newspapers, advertisements, website, press releases, articles, promotions, promotional video, etc…This footage may also be released to SwellWomen affiliates and displayed in any form or manner, including but not limited to; books, displays, publications, newspapers, advertisements, website, press releases, articles, promotions, promotional video, etc… Your signature on your reservation form below releases all liability from SwellWomen, including independent contractors, staff members, accommodations location, outside vendors and SwellWomen Owner.